Decision Making in Service Industries. A Practical Approach

In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision M

Издательство

CRC Press

Год

2012

Страниц

469

Язык

английский

ISBN

9781040057223